Why Choose a Training in Sales?

If you think there is no room for sales maximizing in your company, then don’t choose it.
Otherwise, welcome!

Target Audience

All sales persons either junior or senior in position, customer service agents, technical personnel, and all employees who handle customers in the distribution channels of an organization.

About the Sales Program

This program aims at improving selling abilities were they exist and develop them from scratch, were the case. It is a round tour through success methods, counseling, best practices, procedures’ analysis and coaching towards excellence.

Topics Covered:

Identifying different types of customer
Learning what selling tactics work for which type of customer
Questions to determine your customers’ needs
How to apply new problem solving skills to deal with objections
Developing a successful, on spot customer needs analysis
Becoming a better seller by being a better listener
Selling benefits as opposed to selling features
Selling though telephone
How to sell without contradicting or saying “no”
Service and service plus to increase sales
Selling by steps
Up selling and cross selling
Using the most powerful closing techniques
Following up on a sale
Encouraging complaints’ expression
Handling complaints
Turning a „walk in” client into a regular client

Key Skills the Program Features:

Knowing your products
Knowing your client
Customizing the selling process
Maximizing sales
Improving selling techniques

Benefits

Improving sales volume and revenue
Selling with pleasure and dedication
Keeping clients loyal
Improving relationships with customers
Putting the client at the core of the business

Methods used are highly interactive, based on ways in which adults learn: role play, fish bowl, display show, group tasks, exercises, case studies.

Duration

2 days - 8hrs of training including coffee breaks and excluding lunch breaks

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